Welcome to Patchwork with Gail B
Coronavirus (Covid-19) Update
It is with great sadness, that for the first time in about sixteen years we have temporarily closed our doors to protect you, all our team and the community.
While we are closed if you need anything to keep you busy our web shop will continue to stay open with orders being packed and posted regularly.
After and extremely long and tough lockdown, we are sure you are all thrilled with the government announcement yesterday of taking the next steps our of stage 4 restrictions allowing us to do many of the more normal things that was so easy to take for granted.
It’s been a difficult time for all and we would just like to say a HUGE thank you from the bottom of our hearts for all the kindness and support you have shown us. For your patience as we have tried to help you shop, for your words of encouragement and for every order that has been placed, they have all made a difference.
Life changed so drastically so quickly and like us, we are sure you are keen to get out and try to find the balance for a new “Covid Normal” and start ticking off the to-do list that has been growing during lockdown.
From the many conversations we have had over the last couple of months, we know you are eager for the shop to re-open. We understand that it’s been a very long 7 months since we closed in March and that you want to browse, match fabrics for your projects or perhaps find something new and inspiring. Whilst we want to open the shop as much as you, we are still cautious and do not feel it is right to hurry to re-open as many are expecting us to do.
After a trip to hospital a few months ago and multiple operations Russell is doing much better but the road to recovery is far from over and exposure to any infection is very risky. Due to this and other reasons, we have made the very difficult decision to remain closed until further notice. Although this has been a very hard choice to make, particularly over the next few weeks as many other small businesses welcome people back into stores we have many reasons for not doing this and hope you will understand and support out decision.
Don’t panic though, we are most definitely not closing our doors for good (we have too much fabric here to do that!!)
Stay tuned…… Over the coming weeks we will continue to look at steps we can take to open our doors once again and will let you know as soon as we make any plans.
In the meantime, the shop will be attended during scheduled times for phone orders and inquiries.
The times for phone orders and inquiries are……
Monday – Friday
from 9 am until 12 pm
The Shop will Closed on Tuesday November 3 for the Melbourne Cup Day Public Holiday
We are also excited to announce that we are once again offering “click and collect”.
Please note that whilst you can collect from the shop, as we are still working with minimal staff for the time being we will be unable to assist you with a “window shopping” service. For click and collect all orders must be placed prior to collection over the phone, by email or on our website and you will be notified when your order is available for pick up.
As always we will still be posting out all other orders 🙂
When contacting us we kindly ask you to remember that we are currently working with skeleton staff and working as hard as we can to assist you. If we miss your call the first time, try again or we may ask you to call back or take a message. It may also take us a bit longer to reply to your emails or texts. We will also continue to try our best to despatch all orders as promptly as we can and whilst we always try for same business day or the next business day at the latest, it may sometimes take a day or two longer.
Now more than ever, this is a time where we must all show our support, our compassion and care for one another. We hope that during these uneasy times that you are all ok and staying well.
Gail, Russell and all the team at Patchwork with Gail B
Linework by Tula Pink
Maple Farm by Tilda
Tiny Farm by Tilda
Wildfire Heroes by Kennard & Kennard
Make Ready for Christmas by Natalie Bird of the Birdhouse
On the 12th Day by Anni Downs
La Rose Rouge by French General
…… We’ve also added a lot of Christmas fabrics to the website!
Exciting New Block of the Months Starting Soon….
Take part in receiving part of a gorgeous project each month. Contact the shop for our full range of BOM programs.
More coming to our website soon…
It is with much sadness that the shop is closed to customers until further notice…..
THE SHOP WILL BE ATTENDED DURING SELECTED HOURS FOR INQUIRIES AND PHONE ORDERS. PLEASE REFER ABOVE FOR TIMES
Phone and Website Orders will be
packed and sent during these times.